The inbox

Send a little
hello.

Questions, ideas, partnership thoughts, or a note about your experience — our small team reads every message. There are three inboxes below; pick the one that fits.

Three inboxes Human replies, not bots Nothing sold

Where to write

Three inboxes,
one small team.

General & reader noteshello@joymatrixe.com

Questions, ideas, gentle complaints, things we missed.

Reply within 2–3 business days
Practitioners & partnershipspartners@joymatrixe.com

Therapists, clinics, and community organisations.

Reply within 5 business days

Or write a note

Tell us
anything.

The form is a friendly way to reach us. We do not store what you type. It is sent straight to our inbox and then deleted from the page after delivery.

  • ✦ No tracking, no marketing, no third-party tools.
  • ✦ Replies are written by humans, in our own time.
  • ✦ You can ask us to delete your message at any time.

We usually reply within a few days. We will never share your address.

Before you write

A few things
we are often asked.

Do you offer 1-on-1 therapy?

No — JoyMatrixe is education and practice. We do not provide diagnosis, treatment, or crisis support.

Is anything I type into a tool saved?

No. All practices run in your browser. Nothing is sent to JoyMatrixe or to any third party.

Can I use your content in my classroom or clinic?

Yes, with attribution. Write to partners@joymatrixe.com and we will send a sharing kit.

Where we work from

Four small
corners.

Edinburgh

Editorial · Tuesday meetings

GMT

Kyoto

Design · Wednesday reviews

JST

Lisbon

Engineering · asynchronous

WET

Vancouver

Research · Friday notes

PT

We are a fully remote, asynchronous team. We meet on Tuesdays, sometimes Thursdays, and on very good days.

“Slow notes are also welcome. If you have something on your mind, take a moment before sending — we will still be here.

— A note from the team